Family Resource Centers in Sri Lanka can help students all students achieve academic success






School-community partnership is a must today

Unlike the earlier days, schools today need to step forward to create partnerships with their community to meet the needs of children and families. This is simply because when needs are not met, they create barriers to authentic learning among students. By creating a partnership with the community, you support immediate families in locating services and resources within the boundaries of the community irrespective of household income. Families today have diverse needs such as health care, nutrition, after school care, recreation, mental health services, and counseling of various types, which differs from a family to family. So, families access these services in different ways based primarily on their disposable income and education levels. For example, some have insurance, and others must rely on services provided by public funding or non-profit agencies. There are three parties to the partnership we are talking about: the school, the families, and the community services that surrounds a child’s environment. This is represented in the diagram below.


Appointing someone to take the lead

It is not easy for a school to create the above linkages with the community ignoring the busy schedule they have for the entire year. So, the management should ensure that someone is appointed to coordinate these three parties to ensure a stable partnership. The intermediary who can be called as a social worker will create and utilize the partnerships between the school and community members to support families that are challenged, facing a crisis and their children who are academically at risk. The aim of the social worker is to reduce non-academic barriers to learning, increase active student engagement, improve punctuality, and ensure that all children are ready to learn when they come to school. The social worker will assist students and families in finding the support and resources they need to overcome their issues and improve their situation.  It is important to learn that the role of the social worker is different from that of a school counselor, school psychologist, or other school employee. Once this program functions smoothly, the management can easily notice that it serves as an early intervention dropout reduction initiative as well as an intervention to improve attendance in classrooms.

The social worker acts to connect students and their families with a network of resources. The resources include natural support systems and networks of community members as well as formal support from agencies. When a social worker is located at the school, teachers and school counselors can better focus their energies on the roles for which they were hired. This can also help teachers and parents reduce complaints in parent- teacher meetings, instead look at the issues as opportunities for change. In addition, schools with social workers report that connecting families with support and services they need helps reduce at-risk behaviors. Schools and communities are discovering value in saving resources in the long-term through prevention and early intervention activities, which can also serve as a competitive-edge over education providers. School can use many strategies to provide outreach to families. Some schools have found that having a place where families can gather as family-teacher get togethers, come to receive support, volunteer their services, engage with other families, and have their questions answered has been valuable. The best example of that has been through a family resource center model I've come across in Sri Lanka is when some private schools in Colombo extended their support in disaster relief programs through the parent-teacher, old boys/ girls associations followed by a training program on psycho- social support for victims of natural disasters. I believe the program gave some understanding how our external environments as well as internal environments contribute to the mental development of a child.

Who can be a social worker?

The person, the school wishes to employ should be well-trained to perform the work of a social worker with an exposure to human resource management and child psychology and sensitive to the networks, connections the community includes.  Thus, the social worker requires a college degree and holds the experience of delivering, coordinating, and administrating human services and is culturally sensitive. He should be able to determine the needs of parents, staff, well-wishers, community leaders, locate resources, refer clients, and keep client information confidential. He also should know how to advocate for clients, groups, and communities within larger systems. In addition, social workers should have the skills needed for community organizing and development as many training programs are required to build the essential skills in students, parents alike and generate awareness. Whenever school-community partnerships are developed, there needs to be a person who is responsible for holding the vision of the partnership and building the connections that form the partnership. So as you can see within a compassionate school, that is going to be a social worker.

Although some might mistake the afore-mentioned partnership program with a regular seminar/ workshop conducted for parents and staff members, it is important to identify the clear difference of the ongoing support the partnership provides and the impact assessment it follows. To ensure a sustainable process within a school community, establishing a permanent center with skilled social workers is essential that can be called as a family resource center.

A family resource center

A family resource center should be located in the school or in a place that can be easily accessed by students and their families. A family resource center should create a respectful, safe, relaxed, and comfortable place for families to explore advocacy, parent support, and community resources, which also connect parents with training, case management, a resource lending library, and onsite technology. These centers should focus on providing programs when no other resource exists. Families (parents) are recognized as the first teachers of their children as children spend a considerable amount of their time at home and their community.  Therefore, these centers should offer support to parents and other family and community members who assist children in learning. This support will serve as a foundation for schools to help reduce the effects of trauma and struggles faced by students and families that a teacher finds challenging to invest her time and energy in to resolve due to demands made by the management of the school. These centers strengthen families and allow schools to harness the synergy that becomes available when family members are advocates, and supporters of the education system.

Although there are many advantages of running a family resource centers, some include a warm, welcoming environment for the child in the school, improved school attendance, increased student engagement and active learning, opportunities to give back to school community and school to community, space to share personal stories, interaction with the school management, recognition of family voice, and networking to name a few. Our training in Xavier, Crescent schools concluded successfully with a training session on how we can build partnerships with the community with the academic panel and two representatives from the management.



We also shared how we should manage the partnership by following certain principles to ensure its' continuity. 
a) Every single program we intend to organize should affirm, strengthen cultural, racial and linguistic identities. For instance, we make sure that the number of participants in each program resembles all ethnic/ minority groups and their voice is heard by encouraging exchange, dialogue through activities etc.,

b) Staff and families work together with equality and respect. Despite the personal preferences , we encourage mutual trust, respect and cooperation in all activities which will also be monitored and evaluated.

c) Mobilize formal and informal services is paramount to keep operations running smooth , cut down on expenditure and create safe spaces

d) Programs contribute to community building. Schools should work towards promoting volunteerism among students , parents and teachers for a healthy community. The only way to bring change in the future is to invest in the future generation by making them become socially responsible citizens, and parents/ teachers acting as their mentors in the process.

e) Programs are flexible and continually responsive. This is important because most programs should be flexible enough to accommodate the schedule of a busy parent as well as provide feedback and ensure the transparency of information flow to maintain the smooth functioning of the program.

f) Families are resources. By appealing to parents and community to improve the school environment to enhance a positive learning environment by considering them valuable is the first step towards the success of the program.
 

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